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Workplace challenges are often preceded by changing circumstances, an unexpected crisis or chronic issues.
- Changing Circumstances
Every workplace faces regularly changing circumstances that can create disturbances in the workplace. Addressing these changing circumstances when they happen helps to prevent disturbances from becoming a long-term chronic issue.
A crisis is a one-time event with significant impact on the workplace. How the crisis is addressed can positively or negatively impact the overall organizational culture.
- Chronic Issues
A chronic workplace issue manifests as a problem that, despite your best efforts, doesn’t seem to resolve. Typically this is because the problem that is being addressed may actually be a symptom of something more complex and multifaceted. The concern with chronic workplace issues is that they gradually erode morale, trust, and performance, until eventually they define the organizational culture.
- Struggle with past, present or future change.
- Difficult conversations are not happening.
- Strategy-making is reactive rather than proactive.
- Organizational paralysis where decisions are not being made.
- No matter how hard people are working, they can’t keep up.
- People in your organization talk about ‘us and them’, and blame others.
- Engagement scores or other performance metrics have declined, or you notice your employees have disengaged.
- A major project is at risk.
- Staff and supervisors are exhausted by people and their problems.
- Your best employees are leaving or threatening to leave.
- Inappropriate behaviour is not being addressed.
- The same problems continue to resurface.